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Deyo Blog

Better support starts with
your customers’ questions.

Choose useful knowledge, decide when a person should step in, and learn what to improve. Practical guides for small support teams.

Category: Setup, widget, and operations

Setup, widget, and operations · 6 min read

How to Add an AI Customer Support Chatbot to Your Website

A Deyo-grounded guide to “How to Add an AI Customer Support Chatbot to Your Website,” covering the website embed script and installation verification and allowed domains and public-widget security.

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Inside this guide

  • Start with the operating decision
  • 1. Evaluate the website embed script and installation verification
  • 2. Evaluate allowed domains and public-widget security

Setup, widget, and operations · 7 min read

7 Things to Check in the First Week of AI Support

A Deyo-grounded guide to “7 Things to Check in the First Week of AI Support,” covering reviewing first-week conversations, negative feedback, and knowledge gaps and classifying negative feedback and retesting fixes.

Setup, widget, and operations · 6 min read

Allowed Domains and Security Settings for a Support Widget

A Deyo-grounded guide to “Allowed Domains and Security Settings for a Support Widget,” covering allowed domains and public-widget security and the website embed script and installation verification.

Setup, widget, and operations · 6 min read

How to Design Business Hours and Handoff Notifications

A Deyo-grounded guide to “How to Design Business Hours and Handoff Notifications,” covering business hours, time zone, and notification recipients and combining always-on AI with business-hours staff.

Setup, widget, and operations · 6 min read

11 Common AI Support Chatbot Launch Mistakes

A Deyo-grounded guide to “11 Common AI Support Chatbot Launch Mistakes,” covering recurring operational mistakes before and after launch and keeping policies current and authoritative.

Setup, widget, and operations · 6 min read

AI Support Widget Design Checklist for Your Brand

A Deyo-grounded guide to “AI Support Widget Design Checklist for Your Brand,” covering brand-aligned greeting, labels, color, and position and the support problem and the automation boundary.

Setup, widget, and operations · 6 min read

Install the Deyo Support Widget on WordPress Without a Plugin

A Deyo-grounded guide to “Install the Deyo Support Widget on WordPress Without a Plugin,” covering adding custom WordPress code without a native plugin and the website embed script and installation verification.

Setup, widget, and operations · 6 min read

From Setup to Operations: Launching an AI Customer Support Chatbot

A Deyo-grounded guide to “From Setup to Operations: Launching an AI Customer Support Chatbot,” covering a launch sequence covering goals, knowledge, testing, and installation and choosing among website, file, and Q&A sources.

Setup, widget, and operations · 6 min read

How to Configure Korean, English, and Japanese AI Support

A Deyo-grounded guide to “How to Configure Korean, English, and Japanese AI Support,” covering consistency between interface language and the customer's language and choosing among website, file, and Q&A sources.

Setup, widget, and operations · 7 min read

15 Checks Before Publishing an AI Support Widget

A Deyo-grounded guide to “15 Checks Before Publishing an AI Support Widget,” covering prelaunch checks for desktop, mobile, answers, and handoff and testing representative, paraphrased, and unanswerable questions.