Connect real knowledge
Add a website, supported file, or an explicit Q&A.
Deyo answers first from your website, files, and Q&A. When evidence is missing or an account action is required, it keeps the conversation and hands it to a real teammate.
Deyo support assistant
How can I help?
What are the Free plan knowledge limits?
Free includes 30 AI conversations per month, 1 MB of processed text, and 3 knowledge sources.
Source · Pricing policyOne focused workflow
A short path from trusted source material to a support widget your team can operate.
Add a website, supported file, or an explicit Q&A.
Test representative and unsupported questions before launch.
Keep the same conversation when AI should stop and a teammate should respond.
Product
Playground, Data sources, Inbox, Insights, Usage, and Settings—focused on the work your team actually operates.
See processing status and failures for websites, files, and Q&A.
Preview models, instructions, suggested questions, and the live widget.
Manage AI and teammate messages, customer details, and handoff state together.
Alert teammates about handoffs through Slack or email.
I need to change my billing date
Please move my next billing date to the 20th.
Changing a billing date requires an account check, so I handed this conversation to a teammate. They will continue here.
Waiting for a teammateKnowledge
See processing status, page and file counts, and failure reasons for each source. Apply changes explicitly by retraining.
Data sources
All currenthelp.example.com
24 pages
product_guide.pdf
42 KB
Refund policy Q&A
8 items
Grounded by design
Deyo is designed to rely on registered knowledge. Questions that require an account check, an external action, or missing evidence can be declined or handed to a person.
Evidence-first behavior and prompt-injection defenses cannot be overridden by users.
Sources, conversations, and usage are separated by workspace.
Allowed origins, rate limits, and daily AI-answer limits protect the widget.
Handoff copy changes only when the conversation actually reaches the Inbox state.
Pricing
Start without a card. Upgrade only when your team needs more conversations, sources, or model choice.
₩0 / month
₩39,000 / month
₩99,000 / month
Yes. Inbox, human handoff, and configured Slack or email notifications are available. Conversation and knowledge limits vary by plan.
Deyo currently accepts PDF, Markdown, TXT, JSON, JSONL, and CSV. Image-only scanned PDFs need OCR before upload.
It should not invent an answer. It can explain that it lacks evidence and keep the same conversation for a teammate.
No. Deyo can explain registered policies, but actions that change a customer's account belong with an authorized teammate.
Test knowledge retrieval and human handoff on Free without entering a card.
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