AI handles product questions
AI answers questions about features, usage, policies, and more using the content you provide.
AI customer support for small teams
Let AI handlerepetitive product questions.
AI answers customer questions using your website and product docs. Reduce repetitive support work and step in when a customer needs your team.
Customer
If I invite teammates on Free, will I pay more?
Deyo AIThere is no extra charge per teammate.
Free includes the shared inbox, human handoff, and 30 AI conversations per month.
Support outcomeThe customer gets the pricing details without waiting for your team to reply.
Example conversations based on Deyo's help content.
Still replying to questions your help docs already answer?
Customers often ask in chat, even when the answer is in your docs. Deyo answers first, leaving fewer questions for your team to handle.
Your team handles personal checks
Account and billing questions reach a teammate with the earlier conversation, so customers do not have to start over.
AI grounded in your content
AI that knows your product and answers your customers.
Add your website, product docs, and FAQs. AI uses that content to give customers the information they need, without your team writing every reply.
- WebsitesProduct and help-page URLs
- FilesPDF, Markdown, TXT and FAQ files
- Q&ACommon questions and accurate answers
Content the AI uses
Inviting teammates on Free
No plan, including Free, has an extra charge per teammate.
Does adding teammates increase our bill?
There is no extra charge per teammate. You can choose a plan based on the AI conversation volume you need.
A question reaches your team
Messages and attachments stay in the same conversation.
Slack or email keeps you informed
Your configured alert links straight to the conversation.
A teammate replies with context
The inbox brings together earlier messages, customer email, and the page they visited.
Receive alerts in Slack or email and reply to customers from the Deyo inbox.
A teammate when needed
Your team steps in when a customer needs a person.
Deyo alerts your team when a customer asks for a person or AI cannot help. A teammate can read the earlier conversation and customer details, then reply in the same chat.
Better answers from real conversations
Add an answer once. Let AI use it next time.
Customer feedback and conversation history show where answers fall short. Add a correction as Q&A, and AI can use it in future conversations, reducing the need to handle the same question again.
Find missing answers
Review questions AI could not answer and replies customers found unhelpful.
Give AI the right answer
Save the correction as Q&A that AI can use.
Let AI handle the next question
The updated content becomes a source for future answers.
Getting started
Connect your content. Add AI support to your website.
Start with the help content you already have. You can check AI answers with real customer questions before publishing your widget.
Add your website and docs
Provide a URL or product document and choose the content AI should use.
Check answers to real questions
Try common customer questions and test when a teammate takes over.
Install your chat widget
Add the installation code and connect Slack or email alerts.
Pricing
Pay for the support you need. No extra charge for teammates.
Inviting teammates does not increase your bill. Try Deyo for 7 days, then choose a plan with the AI conversation volume and content capacity you need.
Free
₩0/ month
30 AI conversations/month
Starter
₩39,000/ month
500 AI conversations/month
Monthly billing, VAT included
Before you get started
Which questions can AI handle?
AI can answer questions about product features, usage, policies, and setup when the answer is in your content. Deyo fits SaaS and online service teams with repetitive support work. Account lookups, order changes, and refunds are not supported; your team takes over questions that need a personal check.
How can I check and improve AI answers?
Review answer sources and customer feedback, then save missing or corrected information as Q&A. AI can use that content in future answers. AI can still make mistakes, so you can test real customer questions in Playground before publishing.
Will I be charged after the trial?
Without a registered card, there is no automatic charge and your workspace moves to Free. If you register a card during the trial, your selected plan is charged on the original trial end date. Each workspace receives one 7-day trial; adding a card does not restart it.
Can teammates reply on Free?
Yes. Free includes the inbox, human handoff, and configured Slack or email alerts, with 30 AI conversations per month, 1 MB of processed text, and 3 sources. Human handoff remains available after the AI limit is reached.
What sources can I add?
Public websites, PDF, Markdown, TXT, and FAQ files in JSON, JSONL, or CSV are supported. You can also write Q&A directly. Image-only scanned PDFs need OCR before uploading.
Does AI answer outside business hours?
Yes. AI can answer from your content regardless of business hours. Questions that need a teammate stay in the inbox, and customers can receive an email alert when a teammate's reply remains unread. Your team's response time depends on its operating hours.
Let AI handle repetitive support. Focus on your product.
Start with the help docs you already use and see how Deyo answers your customers during a 7-day trial.